DJiNN
...software that can keep you with you.
Services
DJiNN offers a variety of services to fulfill our role as the 'development department' for our clients. Our philosophy is that you provide the direction; we provide the skills to get it done.
Technical Support
DJiNN Software provides second level technical support for all software that we maintain. You field the initial call from your users. If you don't know how to handle it pass it over to us. Our technical support service ensures that you will get a resolution on your issue quickly.
Our technical support service is characterized by:
- One contact for all application needs: hosting and availability issues, technical support, and change requests.
- Your issue will be answered by someone currently on the project who knows it intimately, often the head of your DJiNN development team.
- All support issues are monitored by the head of your DJiNN development team
- A full range of support plans including support hours and issue turn-around guarantees.
We are happy to tailor our technical support services to match your needs and adjust those services as needs change.
